Aasani Managed Communications Services
for Healthcare

In order to deliver superior patient care, it is essential to ensure effective communication, collaboration and connectivity among patients, providers and administrators. Aasani Telecom’s secure communication system supports virtual visits, mobile apps, and wearable devices that collect and analyze users’ real-time medical data. This allows providers to monitor their patients’ progress and make changes to their care plans as needed. Additionally, the system provides a platform for patients and providers to communicate with each other, allowing for more efficient and effective care. Finally, the system also enables administrators to track the performance of the care team and make necessary changes to improve patient outcomes. Aasani Telecom’s communication system is an essential tool for delivering superior patient care.

• Customer service is an important part of any business, but it’s especially crucial for businesses that require appointments or bookings. After all, a positive pre-visit experience can be the difference between a customer following through with their appointment and cancelling last-minute. There are a few key ways to create a better pre-visit experience for your customers. First, use routing capabilities to send inbound calls to agents based on caller data, IVR selection, business hours, and more. This will ensure that each customer feels like their call is being handled by someone who is knowledgeable and prepared to answer their questions. Secondly, make sure that your customer service team is friendly and efficient. Customers should feel like they are being taken care of every step of the way, from the initial call to the day of their appointment. Finally, provide clear and concise instructions for what customers need to do to prepare for their appointment. By taking care of your customers before they even step foot in your business, you can increase the chances of them having a positive experience overall.
• As healthcare providers work to meet the ever-changing needs of their patients, it is important to consider how best to optimize customer engagement. A digital customer engagement solution that includes popular messaging apps, SMS, social media channels, and chatbots can be an effective way to help patients help themselves. This solution can allow patients to easily connect with providers and access information and support when they need it. In addition, this solution can help to reduce waiting times and increase satisfaction with the healthcare experience. When implemented correctly, a digital customer engagement solution can help healthcare providers meet the needs of their patients in a more efficient and effective way.
• As any business owner knows, happy employees lead to happy customers. Motivated staff are more productive and provide better service, resulting in a better experience for everyone involved. In the medical field, this is especially important. When patients are already feeling anxious or in pain, it’s vital that they be greeted by friendly, helpful staff. One way to make it easier for your team to serve patients is to install Secure, Managed WiFi. This will allow employees to move around exam and treatment rooms with tablets and laptops, making it easier to keep track of patient information. In addition, Secure, Managed WiFi can support wireless medical devices and offer patients internet access. This will help to make the waiting room experience more pleasant for everyone involved. As a result, Secure, Managed WiFi is a simple way to improve the experience for both your staff and your patients.