Aasani Managed Communications Services
Aasani Telecom offers managed communications services that ensure your retail business is always on, protected, and optimized. Our services are designed to simplify your business operations and provide seamless, flexible, and secure customer service both in-store and online. With Aasani Telecom, you can rest assured that your retail enterprise is always running smoothly and efficiently. Contact us today to learn more about how we can help you serve your customers better.
Support Timely, Effective Communication with Your Customers and Staff
- In the age of Amazon and Uber, customers have come to expect a certain level of service from the brands they patronize. In order to remain competitive, businesses must therefore focus on providing an effortless, connected, and personalized customer experience. AI-powered automation can help to provide the data-driven insights necessary to deliver the next-best action for digital chats, as well as contextual recommendations for agents during live calls. As a result, businesses that make customer experience their competitive advantage are more likely to succeed in today’s market.
- In order to provide the best possible customer service, it is essential that your staff have a unified view of previous customer interactions and transactions. This will allow them to provide the knowledgeable, personal service that repeat customers expect. With today’s technology, this is possible on any device. By ensuring that your staff has this information readily available, you can show your customers that you value their business and are committed to providing them with the best possible experience.
- In today’s fast-paced business world, effective communication and collaboration among staff members is more important than ever. When employees are spread out across different locations, it can be a challenge to keep everyone on the same page. That’s why providing your teams with the right tools is essential. By giving them access to features like online collaboration, video conferencing, and screen sharing, you’ll ensure that they can communicate and collaborate effectively no matter where they’re working from. Not only will this improve your staff’s productivity, but it will also help them to better serve your customers’ needs.
Ensure Your Communications Infrastructure is Fast, Resilient, and Secure.
- No matter where your customers are, you need to be there for them. That’s why Aasani Telecom provides fast, reliable, secure voice and internet communications, with built-in redundancy. Whether your customers are online, in-store, or curbside, they can expect the same level of service from you. With Aasani Telecom, you can provide them with the communication they need, when they need it. So don’t wait – get started today and be there for your customers, wherever they are.
- In today’s digital world, safeguarding your brand is essential. With so much of our lives and businesses online, it’s important to protect the data we collect. Aasani Telecom provides Advanced Edge Security that safeguards your network and information assets. This service protects your business against malware, viruses, spam, and emerging cyber threats. By protecting the data you collect, you can maintain your customers’ trust and reinforce positive word-of-mouth. In today’s connected world, safeguarding your brand is vital to success.
- Aasani Telecom is a reliable partner when it comes to opening new retail locations quickly and efficiently. We have the experience and expertise to help you based on your retail technology infrastructure specifications. We understand that every client is unique, so we tailor our services to fit your specific needs. You can count on us to help you predict and manage costs, timelines, and risks associated with opening new locations. We are committed to providing the highest level of customer service and will work closely with you throughout the process to ensure a successful outcome. Contact us today to learn more about how we can help you quickly and predictably open new retail locations.
Improve Your In-Person Customer Experience
- Providing exceptional in-store service is a top priority for any retail business. In order to meet this goal, businesses need to have a way to immediately respond to customer inquiries about product inventory and availability. One way to do this is to set up a secure, private WiFi network that can be accessed from anywhere within the store. This will allow employees to quickly and easily check on product availability and relay that information to customers. In addition, this WiFi network can also be used for other purposes, such as processing sales transactions and tracking customer loyalty program points. By investing in a private WiFi network, businesses can provide their customers with the best possible in-store experience.
- In the wake of the pandemic, shoppers’ expectations have changed. They now expect the same level of service and convenience from brick-and-mortar retailers that they’ve become accustomed to when shopping online. As a retailer, you need to be able to meet these expectations in order to stay competitive. Managed Infrastructure and Managed WiFi from Aasani Telecom make it easy for you to facilitate curbside pick-up and delivery, contactless ordering, cashier-less payment, and more. With our services, you can provide the seamless shopping experience your customers demand.
- Retailers need to be able to rely on their technology to keep up with the latest trends and customer expectations. Experiential technologies like augmented reality, virtual reality, and omnichannel shopping are becoming more and more popular, and retailers need to be able to support them efficiently. Our Future-Proof Technology guarantees that your unified communications and wide-area network technology will be updated to the latest technology at no cost to you, so you can always offer the best experience to your customers. With our built-in reliability and high speeds, you can rest assured that your network will be ready to support whatever comes next for the retail industry.
Communication Service Packages Designed to Meet Retailers’ Unique Needs
Your business communications are more reliable and secure with our global systems. We offer a choice of redundant networks to ensure your data stays safe no matter what happens in the world!